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Do
you have the Acrobat Reader?
You need to have the Adobe
Acrobat Reader set up on your computer, as magazines are supplied
in Acrobat .PDF format. Most computers come with this ready installed.
If you have not got the Acrobat Reader on your computer, it is available
FREE and can be downloaded by clicking on the button to the left.
Can
you unzip a file?
Our magazines are 'zipped'
for speed of download. This means they will download initially as a .ZIP
file, which must be extracted before it can be used. Some mail facilities
unzip files automatically, as soon as the download is completed. AOL.
does this. Windows XP will automatically decompress a zip file - if it
doesn't, find the .zip file (eg. tocd1.zip) in your download directory
using Windows Explorer or My Computer, then double-click on it to open
a new folder with the Acrobat .pdf file in it. Next, double-click on the
.pdf file (eg. tocd1.pdf) to open the magazine and begin reading. If your
download is not unzipped automatically and you cannot use Windows XP as
above, you will need a program to unzip it.
WinZip used to be available in a shareware version which was free to download. You can buy the latest licenced version of WinZip from the website, or do a a search for 'free zip extractor' in a search engine such as Google, to get a list of free zip decompression programs, such as: http://www.simplyzip.com/ or http://www.7-zip.org/
Do
you know where your download directory is?
The magazine file will
download into whichever directory or folder you select - make sure you
know where this is, so that you can find it easily. If you don't have
a download folder, use My Documents or create a new folder in My Documents
called 'downloads' and download into this. You can then find the file
anytime using Windows Explorer or My Computer. Once the file is extracted,
simply double-click on it to launch it. The file will be called something
like tocd1.zip before it is extracted, and tocd1.pdf after it is extracted
and ready to use. Just double-click on this .pdf file and it will launch
the Acrobat Reader with the magazine ready loaded to read.
If you are unable
to complete the download successfully after payment, please email*
us at nodamnspamsupport@tvfiction.com
and we will send you the magazine by email as an attached file,
after confirming that your payment transaction has gone through. If you
use a Hotmail, Yahoo or similar webmail account, make sure you can receive
attached files to the account - you need an email address which can
receive attached files and is not blocked by anti-spam or firewall software
or by any settings which may prevent donwloads. If in doubt about your
email address, try it out by sending yourself an attached file before
you order. You only need to worry about this if you were unable to
complete the download - in nearly all cases it works fine unless
you have software blocking downloads (very rare.)
*Actual
email address: please remove 'nodamnspam'
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